Frequently Asked
Questions

What is the best way to contact Mt. Tahoma Developmental Pediatrics? 

• The best way to contact us is via our contact form below. We will respond to any inquiries in 1-2 business days​.

• If you have specific questions regarding your child, and need to include any private information including name, date of birth or medical information, please contact us via the patient portal. 

How do I book an appointment?

• Please email our contact form to book an appointment

How do I reschedule an appointment? 

• Reschedule your appointment via the patient portal. If you are having difficulty rescheduling, please reach out to us using the contact form below. ​

What is your cancellation policy? 

• For patients with commercial plans who cancel less than 48 hours prior to their appointment, or no show to their appointment, one half of the cost of the visit will be charged to the credit card on file.

  • Initial Visit Late Cancel/No Show Cost: $125

  • Established Patient Late Cancel/No Show Cost: $100

How long should I expect a visit to take? 

• In order to make sure that we have time to answer all of your questions, all visits are scheduled in 60 minute appointment windows. If the visit concludes prior to that window, your provider uses that time for medical records review, care coordination, and documentation. ​

Where can I find my telehealth appointment link? Do I need a special app to join? 

• Your telehealth link will be provided to you over text or email and is also available on the patient portal.

• Please contact us via the patient portal if you are having difficulty finding the link.

• No special app needs to be downloaded or used and all telehealth is considered HIPAA compliant. 

What should I bring to my child's appointment? 

• Any new medical records, individualized education plans/evaluations or mental health therapy records.

• Your child's insurance card.

• Anything that your child needs to help them regulate and stay calm. This could include snacks or a favorite toy. Please try to avoid screens unless your child is using them as a communication tool.

• Any homework that was assigned, even if it's not done!

How do I access the patient portal? 

• The patient portal can be accessed here.​

How does insurance work? 

• For patients with commercial insurance, the insurance plan will be billed directly. Any remaining balance will be billed directly on a monthly basis. 

• For patients with medicaid insurance, the insurance plan will be billed directly. Any remaining balance will not be charged to the family. 

• We highly recommend calling your child's insurance prior to scheduling if you are planning on submitting for insurance reimbursement to clarify what they will and will not cover based on the insurance plan.

• If your insurance company needs additional information for us, please reach out on the form below and we can provide it for you.

Do you need a referral from my primary care provider? 

• Yes, at this time we are requiring a referral from your primary care provider 

• Referrals can be faxed to 949-695-2203

Can you put in a referral to another specialty? 

• For patients with PPO plans, Indian Health insurance or for those planning to self-pay for their subspecialty care, we can place a referral to other specialties​.

• For all other insurance plans, we will provide referral recommendations to your primary care provider.

My insurance is asking for CPT codes, which CPT codes does this practice use? 

• For every appointment a 99205 or a 99215 is used.

• Add on codes may include 96112, 96113, 90885, G2212, 90846, 96160 and 99367.

What credentials does your provider have and what do they mean? 

• Our medical provider is a pediatric nurse practitioner (PNP).

• Pediatric Nurse Practitioners evaluate, diagnose and treat children and adolescents from birth to the age of 18 years. They can order labs, diagnostic imaging, and medications, including controlled substances.

• Our medical provider also has special training from the University of Washington LEND fellowship in evaluation, diagnosis and support of children with neurodevelopmental disorders.

How does this practice keep up to date with information? 

• Our medical provider participates in continuing education with a focus on developmental medicine to maintain their license every year.

• They also a part of ECHO Autism Washington, which connects providers across the state of Washington for case consultation and continuing education. 

I have a question that is not answered here.

• Please reach out to us below​ or via the patient portal.